Privacy Notice

Last updated: [date — to confirm]

DRAFT — pending HairCare360 management & Malaysian legal review. This page is a working draft. Items in [brackets] are business facts HairCare360 must confirm; nothing here is a finalised legal commitment yet.

This notice explains what personal information HairCare360 collects, why, and your choices. It reflects how this website works today; [confirm against your full data-protection practices under the Malaysian Personal Data Protection Act 2010].

What we collect

Contact details you give us — email and/or mobile number when you subscribe or enquire.
Quiz responses — the hair/scalp concerns you select in "Find My Routine", used to suggest a routine. We do not treat these as medical records.
Order & enquiry details — what you ask about or purchase, and messages you send us (e.g. WhatsApp).
Basic usage data — standard analytics (e.g. pages viewed). [confirm analytics tools in use].

How we use it

To respond to enquiries and process orders.
To send tips and offers only if you opt in (the marketing checkbox is off by default).
To improve the site and our product recommendations.

Your choices

You can opt out of marketing at any time (reply STOP / unsubscribe, or contact us).
You may request access to, correction of, or deletion of your data — contact us below. [confirm data-request handling & retention period].

Sharing

We do not sell your personal data. We share it only with service providers needed to run the site and fulfil orders [list processors — e.g. payment, messaging, hosting — to confirm].

Consent & marketing

Marketing contact happens only with your explicit opt-in. We keep a record of your consent choice.

Contact

Questions about this policy? WhatsApp +60 12-690 1378 or email hello@haircare360.com.
HairCare360 is a brand operated by Passion Trading Sdn. Bhd. (Registration No. 198801009579 · 176936-H), 1A Kek Chuan Road, George Town, 10400 Penang, Malaysia.